Customer Service - For Taiwan Market

Type: Part-Time     Category: Customer Service-Support
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Job Description

Customer Service 1 month (Mandarin Speaker for Taiwan market)

ROLES:
-Ability to learn on product/solution range and technical details through training.
-Provide primary outbound for B2B organizations via leads provided.
-Perform profiling, data validation and database contact acquisition.
-Perform RSVP to support lead qualifications/generation activities.
-Ensure achievement of performance related KPIs.
-Accurately update and record customer information into CRM provided.
-Developing and maintaining over time a cooperative working relationship with customers.
-A modest know-how approach in information analyzing and results evaluation to choose the best solution and resolve problems.

REQUIREMENTS:
-Must be able to work from Monday-Friday(9am-6pm)
-Strong communication and interaction skills
-Fresh graduates are encouraged to apply
-Fluent in Mandarin and English. (for Taiwan market)
-Good in Typing skill
-Able to start on 1st November 2020
-Basic: RM2200
BENIFITS:
-Fun and exciting working environment
-Career enhancement
-Lucrative remuneration package
-EPF, SOCSO and Medical coverage
-Strategic location (nearby KTM, LRT, ERL, MRT and Monorail)
(Suite 2A-15-2, Block 2A, Level 15, Jalan Stesen Sentral 5, Plaza Sentral, 50470 Kuala Lumpur)
-Professionals training is provided

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