Customer Service - Vietnamese Speaker

Type: Contract     Category: Customer Service-Support
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Job Description

ROLES:
-Ability to learn on product/solution range and technical details through training.
-Provide primary outbound for B2B organizations via leads provided.
-Perform profiling, data validation and database contact acquisition.
-Perform RSVP to support lead qualifications/generation activities.
-Ensure achievement of performance related KPIs.
-Accurately update and record customer information into CRM provided.
-Developing and maintaining over time a cooperative working relationship with customers.
-A modest know-how approach in information analyzing and results evaluation to choose the best solution and resolve problems.

REQUIREMENTS:
-Must be able to work on shift and weekends if required
-Strong communication and interaction skills
-Fresh graduates are encouraged to apply
-Fluent in Vietnamese and English.
-Advantage for those with spouse visa

BENEFITS:
-Fun and exciting working environment
-Career enhancement
-Lucrative remuneration package
-EPF, SOCSO and Medical coverage
-Strategic location (nearby KTM, LRT, ERL, MRT and Monorail)
-Professionals training is provided

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