System Support Supervisor (Prai)

Type: Full-Time     Category: Information Technology Technical
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Job Description

 Responsibilities

Maintain, monitor and support IT infrastructure and systems

Ensure the availability of the company’s network and application servers

Ensure the availability of communication channel to the outside companies

Explore and study new IT technology so as to implement them in the company

Provide solution to end users’ enquiry regarding any IT issues

Implement and execute new IT policies

Explore and study cost effective communication solutions.

Control and monitor software licenses usage.

Maintain network usage integrity.

Recruit and supervise a small team to support business operations

Qualification and Experience Required

University graduate in computer related discipline or above

At least 5 years hands-on experience in ERP systems, computer, infrastructure and network support

At least 2 years’ experience in a supervisory position CCNA and MCSE certified

Knowledge

Microsoft Office, Windows Server and domain environment

LAN and WAN infrastructure and operation principles

Network configuration and security

IT project and team management

VMWare

ERP applications

Skills/Abilities

·         Management and supervisory skill

·         Good communication and interpersonal skill

·         Vendor management skill

·         Work independently under minimal supervision

·         Fluent in Chinese and English

·         Problem analysis and solving skill

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