Job Description: FCL Executive
- Process all documentation/data entry requirements for export services, provide operational assistance, as well as communicate effectively with customers.
- Monthly profit and loss checking and submitted the closing report before closing.
- Monthly obtain and negotiation buying cost from carrier / NVOCC.
- Manage and maintain good relationship with carrier / NVOCC.
- Updating internal FCL tariff as per validity and timely validate before distribute to sales team before end of the month.
- Assign as indoor support & provide support in order to grow the business.
- Daily updating inquiry and shipment details report.
- Daily updating new FOB shipment shipper contact details .
- Monthly request carrier to provide latest POL / POD local charges tariff and vessel
- Overseas coordinating (Business)
- Trouble shooting (Internal & External)
- Attend inquiry - (Internal & Sales Team & External)
- ECU 360 promotion and monitoring adoption.
- Extra service added: -Cargo insurance -Buyer FCL -Carnet shipment -Special cargo handling
Experience in FCL (freight forwarding) 1 to 2 years