Working Days & Hours:
- Monday to Friday: From 08:30 am to 05:30 pm
- Alternate Saturdays: From 08:30 am to 01:00 pm
Job Requirements:
- Education Requirements:
- Diploma or higher in Hospitality, Tourism, Business Management, or a related field.
- Preferred Experience:
- Minimum 3 years of working experience in a related field.
- Experience in Malaysia Inbound Travel for the China market will be an added advantage.
- Experience in preparing budgets and marketing plans.
- Skills & Attributes:
- Good interpersonal and communication skills.
- Proficient in both written and spoken English and Mandarin.
- Strong customer service orientation with the ability to handle client enquiries professionally.
- Able to work independently, resourceful, and IT literate.
- Demonstrates analytical, planning, and decision-making skills.
- Functional understanding of business principles and operations.
Job Scopes:
- Identify business opportunities in relevant market segmentation.
- Develop and execute business plans, strategies, and targets to achieve annual budgets and objectives.
- Expand market coverage.
- Promote and develop products (including travel packages, online systems, and the AOS Worldwide Brochure) to meet agents’ requirements.
- Proactive in sourcing market updates such as competitor’s intelligence and latest travel trend.
- Consistent analysis of business activities.
- Lead and work with support team to prepare proposals according to customer’s requirements.
- Involve in price and cost management, including negotiation with suppliers, price calculation, and finalizing selling price to meet targeted gross profit.
- Follow up sales leads and proposals with agents in order to maximize sales.
- Execute assigned role in projects including overseeing or executing specific task(s) in Incentive Group arrangement in destination.
- Coordinate closely with the Reservation Department on daily Sales & Marketing matters.
- Liaise with the Finance Department on payment collection and credit management of relevant agents.
- Travel for business development activities, including sales trips and participation in trade shows.
- Plan or support annual promotional activities such as trade shows and sales visits to local and international agents.
- Actively network with partners, hoteliers, suppliers, and industry contacts to promote the company’s products and services.
- Build and maintain strong relationships with agents through professional engagement activities.
- Maintain active communication and strong rapport with agents through frequent and prompt follow-ups.
Benefits & Remuneration:
- Salary Range: RM 2,500 to RM 4,000
- EPF, SOCSO & EIS
- Medical & Annual Leave
- A collaborative and growth-oriented environment.
- Exposure to international projects and clients.
- Opportunities for professional development and on-the-job training.
- A chance to be part of impactful, large-scale events and group programs.
This is a Remote Working arrangement requiring the candidate to work from home (WFH), and occasionally travel to the HQ in Ampang, Selangor when needed.