Customer Service (Bintulu)

Requirements :

• Candidate must possess at least Diploma / Bachelor’s Degree in Logistics or equivalent in any discipline.
• Working experience would be an advantage.
• Fluent English, Mandarin and Bahasa Malaysia.
• Enthusiasm, multi-tasking, resourceful and proactive with sense of urgency.
• Good interpersonal, communication skills and reporting skills.
• Work independently with minimum supervision.
• Proficient in Microsoft Office suite and logistics/freight management systems

Responsibility :

• Handling full set of shipping documentation and preparing the necessary shipping documents.
• Coordinate and managing tasks for shipping and logistics teams such as Haulage, Custom Forms, warehousing service, etc.
• Coordinate with Shipping Line, Forwarding Agent, customers, and internal teams on shipment requirements.
• Manage customer inquiries and requests, ensuring timely and effective resolution.
• Monitor shipment status and provide regular updates to customers

Benefits & Remunerations:

• EPF, SOCSO & EIS
• Medical Allowances
• Annual bonus base on performance