Service Crew (Bukit Jalil KL)

Customer Service & Sales

1. Provide customer service, take customer orders, process payments, promote membership programmes, and support promotional campaigns to deliver an excellent dining experience and achieve sales targets.
2. Process membership registration, top-ups, and promotion verification in accordance with Company procedures, introduce the Company's ordering platform and delivery services, and perform daily cash and sales reconciliation.

Hygiene & Order

1. Clear and clean tables after each customer, replenish dining supplies, and maintain the cleanliness of dining areas, self-service stations, and public areas in accordance with hygiene standards.
2. Assist in waste segregation, pest prevention, and maintain orderly customer queuing, calling, and food collection.

Operational Coordination & Compliance

1. Accurately communicate customer orders and special dietary requirements to the kitchen and ensure the proper management of equipment, materials, and cash within the assigned work area.
2. Comply with the Company's Standard Operating Procedures (SOPs) and all applicable laws, regulations, and food safety requirements.

General Responsibilities

1. Comply with the Company's policies, SOPs, food safety standards, and all applicable laws and regulations.
2. Follow work schedules, job assignments, temporary work arrangements, and lawful instructions issued by the Store Manager or the Company's authorised representative.
3. Perform duties in a safe manner, properly use and protect Company property, equipment, and materials, and promptly report any hazards or incidents.
4. Maintain the Company's image and reputation, safeguard customer personal information, and preserve the confidentiality of all Company information.