JOB SUMMARY
A Body & Paint Executive overseas the inspection, estimation, repair coordination and quality control of the vehicle body & paint work to ensure repairs meet company SOP and maintaining customer satisfaction.
JOB RESPONSIBILITIES
- To entertain walk-in customer & incoming enquiry calls for insurance claim process & procedure.
- To verify insurance claim documents available from customer.
- To prepare evaluation report complete with parts required & submit via Merimen system.
- To follow up claim approval from insurance company.
- To proceed with parts ordering & repairing process once insurance approved.
- To update car status to customer from time- to- time.
- To release the complete repaired car to customer and take after repair photos for prove of repaired.
- To follow up invoice from supplier & close job (invoice)
- To follow up pending parts for accident repair works.
- To monitor long pending job base on work in progress (WIP) report.
JOB REQUIREMENTS
- Diploma in Automotive line
- At least 3 years working experience in the related field.
- Candidate must be possessed at least professional cert in SKM/ Diploma in Automotive
- Ability to work independently and in a team.
Required languages: Malay, English & Mandarin