Billing Coordinator (Bayan Lepas)

Job Title: Billing Coordinator 

Employer: Synergy Staffing Sdn. Bhd. 201301016717 (1046550-A)

Client / Work Location: DSV Road Sdn Bhd, Plot 80A, 6, Lintang Bayan Lepas 5, Bayan Lepas Free Industrial Zone, Phase 4, 11900 Bayan Lepas, Penang.

Contract Duration: 1 Year (Renewable and can be absorbed to permanent based on client's demand and evaluation)

Positions Level: Non-Executive

Working Hours: 9:00 AM – 6:00 PM (Monday to Friday)

Salary Range: RM2500 to RM3500

About the Client:

DSV Road Sdn Bhd is a leading global transport and logistics company. We are currently seeking 2 Billing Coordinators to join our team at our Bayan Lepas, Penang facility.

Job Responsibilities:

Invoice Generation & Billing Processing

• Review road freight operational files, proof of deliveries (PODs), and driver logs to ensure all data is complete before billing
• Generate and issue accurate invoices to clients based on agreed freight rates, fuel surcharges, and ancillary fees (e.g., waiting time, redelivery charges)
• Input billing data into the company's Freight Management System (FMS) or ERP software daily
• Ensure all billing timelines and monthly closing deadlines are strictly met

Rate Verification & Cost Matching

• Cross-reference operational data against client contracts and carrier rate sheets to prevent under-billing or over-billing
• Match vendor/carrier invoices with internal system cost estimations to ensure profitability targets on shipments are correctly captured
• Flag any rate mismatches or unexpected variances to the operations team for resolution

Stakeholder Communication

• Work closely with Road Freight Operators, Dispatchers, and Customer Service teams to resolve missing information or data entry errors
• Draft clear, polite, and professional emails to external clients to resolve billing queries or supply requested invoicing backups
• Contact carrier partners via email or phone to request missing invoices or clarify unexpected charges on transport bills

File Administration & Compliance

• Maintain organized digital records of all billed files, approved rate deviations, and customer billing profiles
• Ensure all billing processes adhere to company compliance guidelines and financial auditing standards

Requirements:

• Minimum Diploma or Degree in any related field

• Fresh graduates are encouraged to apply

• Detail-oriented with good numerical and analytical skills

• Proficient in Microsoft Office (especially Excel)

• Good written and verbal communication skills

• Ability to work independently and meet deadlines

Job Type: Full Time-Contract

How to Apply:

Email or WhatsApp us at +601167640910 your resume along with this job post screenshot.