Clinic Assistant (Senawang)

Location : Careclinics Senawang, Seremban

JOB RESPONSIBILITIES

Medication Handling
Responsible for the proper handling of medications, including dispensing prescriptions, maintaining cleanliness in the dispensing area, verifying labels of all dispensed drugs, and ensuring compliance with medication-related procedures.

Patient Safety
Ensure patient safety by preparing and supervising the filling and refilling of prescriptions, and providing counselling to patients regarding possible adverse reactions and interactions with other medications, food, or beverages.

Communication with Prescribers
Communicate with prescribers whenever a prescription is unclear, incomplete, or potentially harmful to the patient.

Quality Assurance
Accountable for quality assurance processes, including handling customer returns related to defective products.

Patient Records Management
Maintain accurate patient records while ensuring strict confidentiality of sensitive information.

Administrative Duties
Perform administrative tasks for the clinic, including monitoring inventory to ensure adequate stock of products and medications, and preparing and filing required reports.

System Improvement
Contribute to improving operational systems and the overall workflow within the clinic.

Compliance with Management Instructions
Comply with all instructions and directives from the management team in the performance of duties.

Additional Duties
Assist with any other tasks assigned by supervisors or management from time to time.

REQUIREMENTS

Educational Qualification
Certificate or Diploma in Medical Assistant or Nursing with a valid current practising certificate and/or any other relevant qualifications.

Work Experience
Minimum of 1 years of experience in a similar role within a clinic or healthcare setting.

Communication Skills
Possess strong communication and interpersonal skills, with the ability to interact effectively with patients and healthcare professionals.

Language Proficiency
Proficient in both spoken and written English and Bahasa Malaysia.