CRM & Remarketing Executive (Bukit Jalil)

Type: Contract     Category: Hospitality-Tourism
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Job Description

Job Title: CRM / Remarketing Executive   

Employer: Synergy Staffing Sdn Bhd (1046550-A)

Work Location: 

C-9-3, The Link 2, Jalan Jalil Perkasa 1, Bukit Jalil, 57000 Kuala Lumpur, Malaysia

Salary Range: RM4,500 – RM6,000 depend on year of Experience and RM100 (Parking Allowance)

Client Nature of Business: Global luxury travel platform based in Hong Kong & Singapore providing intriguing & in-depth tour services to travellers in Asia.

Responsibilities

  • HubSpot CRM Management: Maintain and update customer profiles, lead statuses, and sales pipelines within HubSpot.
  • Automation & Workflow Optimisation: Set up and refine email sequences, workflows, and automation rules to enhance lead nurturing and customer engagement.
  • Drafting email & Whatsapp remarketing messages in mainly Mandarin via leveraging AI
  • Constantly leverage Hubspot, Omnisend (Email platform) and Whatsapp as remarketing tools
  • Lead Segmentation: Organize and segment customer and prospect lists for targeted marketing campaigns and sales follow-ups.
  • Data Clean-Up & Integrity: Regularly audit the CRM to remove duplicates, standardised data, and ensure accuracy for reporting and outreach.
  • Sales & Marketing Support: Assist in creating and assigning tasks for the sales team, ensuring timely follow-ups and tracking customer interactions.
  • Reporting & Insights: Generate weekly and monthly CRM reports on pipeline progress, lead conversion rates, and campaign effectiveness.

Experience:

  • 2 -10 years
  • Eager to learn, and thrive in a high-pace, growth driven environment
  • Proficiency in both English and Cantonese is a must

Minimum Education: Minimum STPM/Diploma graduates.

Language Requirement: English, Mandarin and Cantonese

Job Type: Full Time - 12 Months renewable, if not renew 1 month compensation

How To Apply: Email to us/WhatsApp +601167640910 your resume  

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