Customer Service Specialist (Johor Bahru)

RM2,100 - RM2,800 CONTRACT

• Handling all inbound calls, live chat, and email regarding customer general inquiries, complaints, comments, feedback, and other issues related to the company's products.
• Exceeding customer expectations in terms of customer service and providing accurate information.
• Working in a team to achieve the required KPI elements and SLA.

REQUIREMENTS:

• Malaysian only
• Minimum SPM
• Able to speak in English

BENEFITS:

1. Salary:
Basic: RM 2,100/month
+ KPI Allowance up to RM400
+ Night Shift Allowance up to RM300

2. Leave Entitlement:
Annual Leave - 12 days
Medical Leave - 14 days