Food & Beverage Service Staff (Tanjung Tokong)

Job Summary

The F&B Service Staff / Waiter is responsible for providing excellent customer service by taking orders, serving food and beverages and ensuring guests have a pleasant dining experience.

Key Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Present menu and provide detailed information when requested (e.g., ingredients, promotions, recommendations)
• Take accurate food and beverage orders
• Serve food and drinks promptly and correctly
• Check on guests to ensure satisfaction and handle complaints professionally
• Clear tables and reset for the next guests
• Prepare bills and handle payment transactions
• Maintain cleanliness of dining area, service stations and equipment
• Follow hygiene, safety and SOP standards
• Assist in opening and closing duties