Sales Administrator (Kulim)

KEY RESPONSIBILITIES

• Prepare quotations, invoices, delivery orders, and purchase orders
• Assist sales team with documentation and follow-ups
• Update pricing lists and product information
• Process customer orders accurately and promptly
• Coordinate with warehouse/logistics for stock availability and delivery
• Track order status and inform customers
• Respond to customer enquiries (WhatsApp, email, calls)
• Handle complaints and escalate when needed
• Maintain good customer relationships
• Attend customer meetings when required
• Participate in site visits with sales or technical team
• Represent company at exhibitions, trade shows, or industry events