Senior Quality Engineer/Quality Supervisor (Senai)

We are seeking on behalf of our client an experienced Senior Quality Engineer / Quality Supervisor to lead quality control and continuous improvement activities within our die-casting operations. This role requires strong technical expertise, customer-facing experience, and the ability to drive quality excellence across departments.

Key Responsibilities:

• Lead and manage quality engineering activities for die-casting (Zinc/Aluminum alloy) processes
• Independently handle customer complaints, corrective actions, and 8D reports
• Drive process improvement projects using data-driven quality tools
• Monitor and improve quality performance in plating and machining processes
• Analyze quality data, identify trends, risks, and preventive actions
• Work closely with Production, Engineering, Purchasing, and Sales to resolve quality issues
• Support and maintain ISO 9001 QMS; participate in internal and external audits
• Prepare and present quality reports to management and customers
• Ensure inspection standards and measurement accuracy are maintained on-site

Mandatory Requirements

Education Background

• Minimum: Diploma in Mechanical Engineering, Materials Science, Metallurgy, or Industrial Engineering
• Preferred: Bachelor’s Degree or higher

Work Experience

• Mandatory: Minimum 3 years’ experience as a Quality Engineer in die-casting industry (Zinc / Aluminum alloy)
• Preferred: Experience in plating and machining quality control

• Mandatory: 

  • Independently handled customer complaints

  • Prepared and closed 8D reports

  • Led or participated in process improvement projects

Language Proficiency

• English: Fluent (Mandatory) – Able to handle technical documents, customer communication, reports, and meetings independently
• Malay: Fluent (Mandatory) – Able to communicate with local staff, suppliers, and government authorities; read/write work documents
• Mandarin: Basic communication – Able to participate in daily meetings and understand basic work instructions

Technical Skills

Quality Tools

• Proficient in 8D, SPC, MSA, PFMEA, Control Plan

Inspection & Measurement

• Skilled in using calipers, micrometers, profile projectors, hardness testers, and other inspection equipment

Software Skills

• Proficient in MS Office, especially Excel for data analysis
• Knowledge of AutoCAD or 3D viewing software is an advantage

Standards Knowledge

• Strong knowledge of ISO 9001 QMS
• Knowledge of IATF 16949 (Automotive) and/or ISO 14001 is a plus