Senior Analyst - Operations & Commercial Excellence (Puchong)

Vacancy: Senior Analyst, Operations & Commercial Excellence

Company:
Agensi Pekerjaan Synergy Staffing
(Recruitment Partner for Lazada Logistics)

Work Location:
Lazada KLP Puchong, 2, Jalan PPU 1, Taman Perindustrian Puchong Utama, 47100 Puchong, Selangor

Employment Type:
Contract (6 months – 1 year)

Job Description

We are seeking a Senior Analyst, Operations & Commercial Excellence to support quality management systems (QMS), operational excellence, and commercial activities. This role works closely with Operations, Operations Excellence, and Commercial teams to ensure process consistency, reporting accuracy, and continuous improvement.

Key Responsibilities

• Support the maintenance and continuous improvement of the Quality Management System (QMS)
• Maintain accurate document control for SOPs, work instructions, and commercial process documents, including version control
• Assist with internal audits and follow up on corrective actions to ensure timely closure
• Support day-to-day commercial and marketing activities, including preparation of materials
• Maintain customer and lead information
• Compile quality and commercial operations reports
• Coordinate and support collaboration between Operations, Operations Excellence, and Commercial teams

Reporting Line

• Reports directly to the Manager

Job Requirements

• Diploma or Bachelor’s Degree in Business, Operations Management, Quality, Marketing, or related fields
• Fresh graduates or candidates with 1–2 years of relevant experience are encouraged to apply
• Good written and verbal communication skills in Bahasa Malaysia and English
• Presentable and comfortable interacting with stakeholders across different levels
• Proficient in Microsoft Word, Excel, and PowerPoint
• Experience with tools such as Canva or basic photo/video editing is an advantage
• Exposure to QMS, ISO 9001:2015, and internal audit processes is a plus

How to Apply

WhatsApp +601135882307 (HR) or email to us