Senior Assistant - Route Dispatcher (Puchong )

Vacancy: Senior Assistant, Route Dispatcher

Company:
Agensi Pekerjaan Synergy Staffing

Work Location:
Lazada SORT KLP, Jalan PPU 1, Taman Perindustrian Puchong Utama, 47100 Puchong, Selangor.

Job Description

We are hiring a Senior Assistant, Route Dispatcher to support Lazada’s first-mile logistics operations. This role is responsible for daily route planning, driver coordination, and ensuring timely parcel pick-ups from merchants in a fast-paced environment.

Key Responsibilities

• Schedule and assign drivers for daily parcel pick-ups
• Monitor driver activities and identify potential delivery or pick-up issues
• Coordinate with supervisors to adjust routes based on priority and operational needs
• Act as the main communication liaison between drivers and merchants
• Monitor traffic conditions and adjust routes to ensure timely pick-ups
• Track driver working hours and equipment availability
• Handle merchant pick-up requests via system escalations and communication
• Observe courier performance and identify opportunities for process improvement
• Update daily operational records, reports, and logs

Working Hours

• Monday to Saturday
• Flexible schedule based on operational requirements

Salary & Allowances

• Basic Salary: RM2,300 per month
• Phone Allowance: RM100 per month

Job Requirements

• Minimum SPM / Diploma qualification
• Experience in route dispatching, logistics operations, or courier coordination is an advantage
• Strong knowledge of local areas and road networks
• Good communication skills in English and Bahasa Malaysia
• Proficient in Microsoft Excel and MS Office
• Able to work in a fast-paced, team-based environment
• Flexible, responsible, and detail-oriented

Employment Type

• Full-time - 3 months Contract (Renewable upon Performance Review by Management) 

How to Apply

Email to us or WhatsApp +601135882307 (HR)