Tech Support Staff (Kuching)

Requirements:

• Skills & Qualifications:
• Strong communication skills (written and verbal).
• Ability to troubleshoot basic technical issues.
• Comfortable using ticketing systems (e.g., Zendesk, Freshdesk, Jira).
• Good problem-solving and analytical abilities.
• Able to multitask and work in a fast-paced environment.

Preferred:

• Strong English Proficiency
• A relevant degree or certification for a support role.
• Experience in a customer support or technical support role.
• Familiarity with CRM tools or helpdesk software.
• Basic understanding of software, networks, or common IT tools (optional, based on industry).

Salary & Remuneration Package:

• Salary Range: RM 2000 to RM 3500
• EPF, SOCSO & EIS
• Medical & Annual Leave