Customer Service (Petaling Jaya)

We are looking for enthusiastic and customer-oriented individuals to join us.

Fresh graduates and unemployed are encouraged to apply.

Top Key Responsibilities:

• Handle customer inquiries via phone, email, chat, or other platforms professionally and efficiently.
• Assist customers with order placement, service issues, product information, complaints, and troubleshooting.
• Record customer interactions, feedback, and transactions in CRM systems accurately.
• Escalate unresolved issues to appropriate departments and ensure timely follow-up.
• Stay up to date with company products, services, and procedures.

Requirements & Qualifications:

• Malaysian citizen
• 18 - 35 years old
• Minimum Diploma holders
• Fresh graduates recommended to apply
• Good command of BM and English (additional languages are a plus)
• Good computer literacy
• Comprehensive training will be provided

Pay: RM2,200.00 - RM2,500.00 per month