Receptionist (Kea Farm Brinchang)

Onsen Spa, located in the beautiful and serene Cameron Highlands, invites qualified and dedicated candidates to join our team as a Receptionist. We are seeking an individual who is friendly, professional, and committed to providing excellent customer service to our valued guests.

Responsibilities:

• Welcome and assist guests in a warm and courteous manner.
• Manage guest check-ins, check-outs, and reservations efficiently.
• Respond to phone calls, messages, and walk-in inquiries professionally.
• Provide accurate information on spa pool packages, facilities, and promotions.
• Handle cash and payment transactions responsibly.
• Maintain the cleanliness and organization of the reception area.
• Coordinate with other team members to ensure smooth daily operations.
• Uphold company standards and ensure a pleasant guest experience.

Requirements:

• Minimum qualification: SPM Certificate.
• Fluent in both English and Malay, spoken and written.
• Female candidates are encouraged to apply.
• Pleasant personality with good communication and interpersonal skills.
• Willing to work on shift rotations, including weekends and public holidays.
• Prior experience in hospitality, customer service, or front desk operations will be an added advantage.

Why Join Us:

• Friendly and supportive working environment.
• Opportunities to interact with both local and international guests.
• Located in a peaceful, scenic setting in Cameron Highlands.