Customer Support Associate (Ara Damansara)

We are looking for a motivated and customer-focused Customer Support Associate to join our team in Ara Damansara. If you enjoy problem-solving, providing excellent service, and communicating effectively, this role is for you!

Key Responsibilities

• Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner.
• Assist with verification processes, documentation checks, and issue resolution.
• Provide accurate information about products, services, and procedures.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams to resolve customer issues efficiently.

Qualifications & Requirements

• Fresh graduates are encouraged to apply (training will be provided).
• Good communication skills in Mandarin and English (both spoken & written).
• Strong problem-solving skills and ability to multitask.
• Positive attitude, team player, and willingness to learn.

Location: Ara Damansara
Salary: RM2,800 (with benefits)
Employment Type: Full-time