IT Technician (Bukit Jambul)

  • Bayan Lepas, Penang, Malaysia
  • 17/02/2020
  • ph&co
Type: Full-Time     Category: Information Technology
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Job Description

IT Technician

ph&co –Bukit Jambul

ph&co (previously known as PC Depot) is known as one of the leading IT product providers in the Northern Peninsular Malaysia. Here in ph&co, we are looking for talented and highly motivated individuals to join our team. If you are excited to be part of a winning team, ph&co is the right place for you to grow your career.

Responsibilities:

  • Serve and assist customers to check and troubleshoot hardware and software issues.
  • Suggest and provide solution to customers in a professional manner.
  • Set up and configure connection between computer and devices such as printers, scanners, networking components, etc.
  • Provide usage guide of hardware and software to customers and colleagues.
  • Perform checking on newly arrived hardware to ensure it is functioning properly.
  • Respond to support requests and assist in troubleshooting any IT related problems that arise internally.
  • Prepare service report and maintain customer record.
  • Identify computer service components shortages and place orders when necessary.

Requirements:

  • Diploma or professional certificate in IT, Computer Science or relevant fields of studies
  • 1 or 2 years’ experience in IT or related field
  • Familiarity and understanding of the functions of computer hardware and software.
  • Strong communication skills and a collaborative attitude is a must.
  • Ability to explain technical problems in layman's terms.
  • Must have sound analytical thinking skills and attention to detail.

Benefits:

  • Performance Reward Scheme
  • Training for your career development
  • EPF, SOCSO & EIS contributions
  • Medical & Insurance
  • Dental & Optical
  • Annual Leave, Medical Leave and Hospitalization Leave
  • Uniform is provided

Working Hours

  • 6 days per week

If you are interested to join our team, APPLY NOW or you can WhatsApp to 016- 2398816

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