Client Servicing Executive (Seri Kembangan)

Responsibilities:

• Plan, organize and coordinate the execution of sales and post sales.
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Maintaining relationship with all existing and potential clients.
• Prepare/present presentations, Jobsheet and price quotations or project proposal.
• Work closely with Designer/Production/Traffic after receive inquiry from clients, follow up PO and payment with clients.
• To follow up with clients on sales or order status, and provide excellent after sales service.
• To achieve monthly sales target set by the Company.
• Listen to and care for customers, feedback customer needs and improve customer satisfaction.
• Generate daily and weekly reports to the Management, voice out about existing concerns, and provide constructive feedback / solutions.
• Submit daily and weekly sales reports.
• Pay attention to the market trends of dealers, competitive brands and end customers, and timely feedback market information to the company.
• Any other sales tasks that may be assigned by the Management from time to time.

Requirements:

• At least 2 years field sales experience preferably in an FMCG environment.
• Minimum Diploma/ Degree in Marketing/ Business or related field.
• Highly passionate about sales; with a proven track record is best.
• Has a good understanding of different sales techniques.
• Strong communication, negotiation/influencing and interpersonal skills.
• Driven, outgoing and is a self-starter.
• Possess a positive attitude and good interpersonal skills, able to cope with tight deadlines, work independently and under pressure.