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Senior Manager - Business Process and Policy


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Kuala Lumpur, KUL, Malaysia


Sales-Marketing, Telecommunications

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Job Description:

Job Objective:
Lead the Policies and Process Management team to develop, manage, maintain & promote cross-divisional processes with the aim of improving process efficiency to achieve a greater speed to market, a faster time to response for the business, and a better control over the day-to-day operation via a better understanding of the respective roles, job scopes and service levels of different positions within the company.

Key Accountabilities:
  • Strategize & align departmental contributions towards the company's objectives.
  • Provide direction, lead, motivate and assist team members in achieving respective goals.
  • Establish end-to-end processes in compliance with business rules and highlight risk exposures.
  • Work with various divisions to identify viable ways for improvement within the Business Process continuously.
  • Share learned knowledge with respective stakeholders.
  • Identify, plan & establish the cross-divisional processes base on the priorities as advised by the management.
  • Measure and review performance of a BP against set targets or objectives.
  • Ensure the availability and accessibility of established Business Processes to the respective employees.
  • A minimum of 10 years of experience in Business Process development and improvement
  • A relevant degree
For interest candidate, please email your resume and title to be indicated as " Application for ________ " 
You may send your enquiry through whatsapp @ +60125924042 Tye Yvyus
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