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Customer Happiness Executive


Job ID:



Shah Alam, SGR, Malaysia


Customer Service-Support


2800 - 3500 per month

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Job Description:

AllSome is a Cross-border eCommerce Smart Fulfilment that enables merchants to start selling in 1 second. 

We provide flexible cross-border fulfilment solutions for South East Asia modern online merchants to sell and fulfil orders faster, more reliable and cost-effective. Processed more than 1.3 million packages with smart data analysis technology. 

Globally repurpose distinctive "outside the box" thinking and premium process improvements for cross-border logistics and fulfilment. Dynamically utilise flexible resources to provide affordable comprehensive solutions.

What you’ll bring…

Previous account managing experience is preferable.
Develop, maintain and nurture positive relationships with existing customers
Develop an extensive network within the industry
Develop bid responses in accordance with customer needs and requirements
Experience providing a technical solution
The ability to learn systems equipment and software. (product training will be provided)
Previous experience at Lazada/Shopee/11Street and courier companies is preferable

Candidate Attributes:
Fast-learner and willing to learn
Excellent technical skills (Word, Excel, Powerpoint)
Excellent interpersonal and organisational skills
Excellent written and verbal communications skills in English. Multi-language Speaker (eg: Mandarin and Malay) is preferable. 
Preparedness and ability to undertake interstate travel.
Ability to work both autonomously and cooperatively within a multi-skilled team environment and contribute to the continuous improvement of our practices
Positive & Happy attitude
With a sense of humour
Highly organised and motivated

Malaysia citizens
Must be willing to work in Shah Alam, Selangor

Our culture:
We are purpose driven but know how to have fun along the way
We have high employee engagement within a high-performance environment
We celebrate achievement and support each other to reach our objectives

Next steps: 
We are looking for the candidate with High passion, Positive and Can-do Attitude ONLY, Please email your latest resume or contact us through Whatsapp (only): 014-234.0627
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