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Customer Service cum Operation Personnel


Job ID:



Kuala Lumpur, KUL, Malaysia


Customer Service-Support, Manufacturing-Operations, Professional Services


2000 - 3000 per month

Job Views:


Employment Type:

Full-time, Contract



Job Description:

We are looking for a competent Logistics Customer service cum Operations Coordinator to facilitate the logistics operations of our company. You will be the one to coordinate personnel and processes to achieve the effective distribution of goods.

A great asset for required is their communication and negotiation skills. The ideal candidate will have great record-keeping abilities and a customer-oriented approach.

The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.


  • Coordinate and monitor customer orders and shipping schedules
  • Utilize logistics IT to optimize procedures
  • Coordinate logistics agents (e.g. warehouse/truck drivers) according to availability and requirements
  • Supervise and arrange orders to ensure they meet needs
  • Communicate with suppliers, & customers etc. to achieve profitable deals and mutual satisfaction
  • Plan and track the shipment of products according to customer requirements
  • Keep logs and records of warehouse stock, executed orders etc.
  • Prepare accurate reports for upper management


  • Proven experience as logistics coordinator would be ideal , but fresh enthusiastic candidates shall be trained.
  • Experience in customer service will be appreciated
  • Ability to work with little supervision and track multiple processes
  • Computer-savvy with a working knowledge of logistics software
  • Outstanding organizational and coordination abilities
  • Excellent communication and interpersonal skills
  • Minimum SPM qualifications
  • Chinese literate preferred as will communicate with China operations

(Sunway Velocity Mall, Jalan Cheras, Maluri, Kuala Lumpur)

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