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Accounts Team Lead - Thai Speaking


Job ID:



Petaling Jaya, SGR, Malaysia


Accounts, Finance

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Employment Type:




Job Description:


The incumbent is responsible for:

  • Providing leadership to a given Accounts Payables (AP)/ Accounts Receivable (AR)/ Record to Report (RTR) team;
  • Ensuring that appropriate AP/AR/RTR processes, controls, policies and procedures are in place and comply with Electrolux standards;
  • Ensuring that performance targets are met;
  • Driving process improvement initiatives;
  • Being a first point of contact for local GSSO Managers served


  • Leading a team that is responsible for AP/AR/RTR processes;
  • Participating in the establishment of the SLA for the AP/AR/RTR area with the countries, in line with overall GSSC SLA’s.
  • Monitoring and managing performance in the processes, ensuring that SLA’s and business objectives are met and that team resources are allocated effectively.
  • A successful migration of the AP/AR/RTR work from countries to GSSC through adequate leadership in process documentation, work shadowing and training of a team members.
  • Implementing methods and control tools to ensure stable and high quality in the provided service.
  • Resolution of delivery problems and dealing with complex client questions that your team members cannot resolve themselves.
  • Timely and properly escalating to GSSC Director and/or local GSSO Manager problems that reach beyond the scope of the migrated Ap activities for the country.
  • Reporting to GSSC Director and, when appropriate, to relevant local GSSO Manager, any deviations from agreed standards (delays, use of wrong templates, missing input).
  • Contributing to periodic meetings with other Team Leaders.
  • Providing visible leadership to AP/AR/RTR team.
  • Monitoring, coaching and supporting your team members to meet operational plans, development opportunities and career goals.
  • Participating in recruitment processes of new team members.
  • Managing team conflicts so that problems are resolved constructively.
  • Spotting and resolving recurring performance problems and improvement opportunities.
  • Preparing meeting agendas.
  • Facilitating team meetings using appropriate brainstorming, problem solving, decision making, and project planning techniques.
  • Managing meetings according to the team has agreed upon guidelines.
  • Delegating team tasks as needed (e.g. recording, gathering information, etc.)
  • Facilitating ongoing self-evaluation of the team’s effectiveness.
  • Providing methods to avoid repetitive mistakes within the team.
  • Ensuring that needs of the business are understood within the team.
  • Actively aligning and improving processes in order to deliver quality, productivity and transparency improvements.
  • Maintain good working relationships with local GSSO managers through open communication on a regular basis and ad hoc as required.
  • Follow up queries.
  • Maintaining process maps and desktop procedures.


  • Participating in knowledge transfer and process documentation to secure a safe transfer of AP/AR/RTR work from Finance departments abroad to the GSSC.
  • Actively support in the execution of listed AP/AR/RTR processes if required.
  • Sharing knowledge and lessons learnt with all team leaders within own country group and within the GSSC.
  • Actively undertaking activities to increase your own competency portfolio in order to ensure continued effective service delivery within the SSC.


  • Higher education in accounting/finance, relevant professional qualification (ACMA, ACA, CPA)


  • MS Office, SAP (or other ERP system) knowledge.
  • Minimum 3 years’ experience in post qualification accounting and finance,1 to 2 years’ experience in a middle management role, including staff management, experienced with Shared Service Centre environment will be an advantage, people & change management as well as working in a multicultural, international environment , understanding of relevant regional accounting practices and the regulatory environment.
  • Passion to innovation, customer obsession, drive for results, communicative, team orientated, with analytical thinking, patient, paying attention to the details, organised, training skills, leadership skills, confidentiality, problem-solving skills, with the ability to motivate people, with the ability to plan and prioritize own work and other team members, taking ownership and responsibility of outstanding issues and queries.
  • Transition experience or SAP implementation experience.
  • Full time dedicated - Available to travel wherever the function requires it.
  • Experience in managing projects and in training new staff will be desirable.


  • English is compulsory. Thai is necessary for Thailand market.


  • Employment Visa for non Malaysia employees.
  • Medical & Hospitalization.
  • Flexible benefits.

Job Type: Full-time

Salary: RM5,000.00 to RM7,000.00 /month

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