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Customer Service


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Job ID:

16189

Location:

Seremban, NSN, Malaysia

Category:

Customer Service-Support

Salary:

RM1,800.00 per month
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Job Views:

569

Employment Type:

Full-time

Posted:

05.06.2018
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Job Description:

Requirement
- Languages : Tamil, Malay, English
- No experience needed. Fresh graduates are encouraged to apply.
- Possess good attitude and patience when handling customers.
- Good communication and interpersonal skills
- knowledge in handling basic computer (Microsoft Excel)
- Ability to multi-task, prioritise and manage time effectively
- Social media savvy
- able to work under rotational shift
- able to stay in hostel provided

Responsibilities
- responsibility for deal directly with customer via electronically
- to provide fast and timely solutions to all customer related problems
- to ensure customer satisfaction by providing excellent Customer Services.
- following process and procedure of the company
- effectively manage large number of incoming messages
- handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- keep records of customer interactions and transactions

Benefits
- Monthly bonus
- Air-conditioned hostel provided free of charge
- Career advancement

Please send your application to icytan9(AT)gmail.com