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Customer Service Associate


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Job ID:

13790

Location:

Bayan Lepas, PNG, Malaysia

Category:

Clerical

Salary:

2400 - 3000 per month
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Job Views:

630

Employment Type:

Contract

Posted:

30.06.2017
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Job Description:

  • To handle delivery matter and coordinate with customers, prepare documents, arrange transporter etc.
  • To Immediate response to customers’ enquiries or forward customers’ enquiries to senior CS personnel or their superior.
  • To handle purchasing matter – issue PO to suppliers, coordinate with forwarder to make sure the cargo arrive on time.
  • To update stock data from time to time to ensure the accuracy of data.
  • To be the window person between customers, superiors and sales person.
  • To check stock status before handing customers’ PO to CS Executive / Sales personnel.
  • To assist sales personnel to issue quotation, monitor customers payable and on-time collection if required.
  • To follow-up on claims issue with suppliers.
  • To make entries of PO, SO Invoice, DO, GRN into the system.
  • To update of stock in the common sharing folder.
  • To participate in physical stock check once in a month.
  • To assist Customer Service Executive to resolve issue if any.
  • To attend to incoming calls and do filing.
  • To be able to negotiate or discuss with forwarder or supplier to get the problem solved to meet customers’ expectations.
Send application to Dharshini_Gunasegaran[AT]kellyservices.com.my