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Customer Service Executive


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Job ID:

12354

Location:

, KUL, Malaysia

Category:

Customer Service-Support, Internship
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Job Views:

171

Employment Type:

Full-time, Internship

Posted:

04.01.2017
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Job Description:

Are you a pleasant, enthusiastic, hard working person with great communication skills looking for your next challenge? Then Customer Service Executive might be the right role for you!

Job Description:
Responsibilities
•Communicate courteously with Customer via emails, letter or face-to-face;
•Maintain, keep proper and timely records, updates and correct Customer database and/or information and their business activity with the Company;
•Response and/or feedback to Customer’s request and enquiry within reasonable time frame and appropriately;
•Ensure prompt, complete and systematic servicing records of all Customer servicing activity.
•Working closely with marketing team on new company business activity/function/product/services and new Customer base;
•Support on company activity/function/product/services
•Other Customer Service related duties as required from time to time;
•Willing travel upon request.
• Undertake ad-hoc tasks as and when assigned by superior from time to time

Requirements
• SPM/STPM qualification
• Minimum 1-2 years of experience in customer service
• Fluent in English & Chinese (Written & Verbal)
• Proficiency in MS Office (Word/Excel/Outlook)

If interested, drop us your resume to our email hello@o2opromanagement.com